{"id":14378,"date":"2025-12-30T23:32:40","date_gmt":"2025-12-30T23:32:40","guid":{"rendered":"https:\/\/www.e-works.fr\/blog\/?p=14378"},"modified":"2025-12-30T23:32:44","modified_gmt":"2025-12-30T23:32:44","slug":"comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance","status":"publish","type":"post","link":"https:\/\/www.e-works.fr\/blog\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\/","title":{"rendered":"Comment mesurer l\u2019impact direct des formations soft skills sur la performance ?"},"content":{"rendered":"\n<p>Les formations en <strong>soft skills<\/strong> occupent une place de plus en plus visible dans les plans de d\u00e9veloppement des entreprises. Communication, leadership, gestion du stress ou coop\u00e9ration figurent d\u00e9sormais aux c\u00f4t\u00e9s des comp\u00e9tences m\u00e9tiers. Pourtant, une question revient sans cesse chez les dirigeants et responsables RH : comment relier ces formations \u00e0 des <strong>r\u00e9sultats mesurables<\/strong> sur le terrain ?<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Pourquoi les soft skills \u00e9chappent aux mesures classiques&nbsp;?<\/strong><\/h2>\n\n\n\n<p>Les soft skills modifient avant tout des <strong>comportements humains<\/strong>. Elles influencent la mani\u00e8re de collaborer, de d\u00e9cider, de g\u00e9rer les tensions ou de transmettre une information. Ces dimensions ne se mesurent pas avec les m\u00eames outils qu\u2019un rendement horaire ou un taux de conformit\u00e9.<\/p>\n\n\n\n<p>Selon une enqu\u00eate men\u00e9e par Deloitte, <strong>64 % des responsables RH<\/strong> estiment que les effets des formations comportementales sont difficiles \u00e0 quantifier avec les tableaux de bord traditionnels. Cette difficult\u00e9 explique pourquoi certaines directions doutent encore de leur valeur, malgr\u00e9 un consensus croissant sur leur utilit\u00e9.<\/p>\n\n\n\n<p>La cl\u00e9 consiste donc \u00e0 sortir d\u2019une logique purement financi\u00e8re imm\u00e9diate et \u00e0 identifier des <strong>indicateurs interm\u00e9diaires fiables<\/strong>, directement li\u00e9s \u00e0 la performance collective.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Relier les comportements observables aux r\u00e9sultats terrain<\/strong><\/h2>\n\n\n\n<p>La premi\u00e8re \u00e9tape consiste \u00e0 traduire une comp\u00e9tence comportementale en <strong>signes observables<\/strong>. Par exemple, une formation \u00e0 la communication ne vise pas une notion abstraite, mais des changements visibles : clart\u00e9 des \u00e9changes, r\u00e9duction des malentendus, meilleure circulation de l\u2019information.<\/p>\n\n\n\n<p>Dans une \u00e9quipe commerciale, ces \u00e9volutions peuvent se traduire par :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>une baisse des litiges internes,<\/li>\n\n\n\n<li>des cycles de vente plus fluides,<\/li>\n\n\n\n<li>une coordination am\u00e9lior\u00e9e entre commerciaux et support.<\/li>\n<\/ul>\n\n\n\n<p>Des \u00e9tudes internes men\u00e9es dans des entreprises de services montrent que lorsque les comportements cibl\u00e9s sont clairement d\u00e9finis en amont, <strong>pr\u00e8s de 30 % des managers<\/strong> parviennent \u00e0 \u00e9tablir un lien direct entre \u00e9volution comportementale et indicateurs op\u00e9rationnels.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Pourquoi les indicateurs humains pr\u00e9c\u00e8dent les chiffres financiers&nbsp;?<\/strong><\/h2>\n\n\n\n<p>Les formations soft skills produisent rarement un effet imm\u00e9diat sur le chiffre d\u2019affaires ou la productivit\u00e9 brute. En revanche, elles influencent des param\u00e8tres humains qui, eux, ont un effet mesurable \u00e0 moyen terme.<\/p>\n\n\n\n<p>Parmi les indicateurs les plus utilis\u00e9s :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>taux de rotation du personnel,<\/li>\n\n\n\n<li>absent\u00e9isme,<\/li>\n\n\n\n<li>climat social mesur\u00e9 par enqu\u00eates internes,<\/li>\n\n\n\n<li>qualit\u00e9 des interactions manag\u00e9riales.<\/li>\n<\/ul>\n\n\n\n<p>Selon une \u00e9tude Gallup, les \u00e9quipes pr\u00e9sentant un fort niveau d\u2019engagement affichent <strong>21 % de productivit\u00e9 en plus<\/strong> et <strong>41 % d\u2019absent\u00e9isme en moins<\/strong>. Les soft skills jouent un r\u00f4le direct dans ces niveaux d\u2019engagement, notamment \u00e0 travers la qualit\u00e9 du management et de la communication.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Mesurer l\u2019\u00e9volution avant et apr\u00e8s la formation<\/strong><\/h2>\n\n\n\n<p>Pour attribuer des r\u00e9sultats \u00e0 une formation soft skills, il est indispensable de disposer d\u2019un <strong>point de d\u00e9part chiffr\u00e9<\/strong>. Sans mesure initiale, toute conclusion reste fragile.<\/p>\n\n\n\n<p>Les entreprises les plus avanc\u00e9es proc\u00e8dent en trois temps :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u00e9valuation initiale des comportements et indicateurs humains,<\/li>\n\n\n\n<li>observation des \u00e9volutions \u00e0 court et moyen terme,<\/li>\n\n\n\n<li>croisement avec les r\u00e9sultats op\u00e9rationnels.<\/li>\n<\/ol>\n\n\n\n<p>Par exemple, une organisation ayant form\u00e9 ses managers \u00e0 la gestion des conflits a observ\u00e9, sur six mois, une baisse de <strong>28 % des signalements RH<\/strong> li\u00e9s aux tensions internes, accompagn\u00e9e d\u2019une am\u00e9lioration du respect des d\u00e9lais projets. Cette corr\u00e9lation devient pertinente d\u00e8s lors qu\u2019elle s\u2019inscrit dans une tendance stable et document\u00e9e.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Quand les retours des \u00e9quipes deviennent une donn\u00e9e mesurable&nbsp;?<\/strong><\/h2>\n\n\n\n<p>Les enqu\u00eates internes constituent une source pr\u00e9cieuse pour \u00e9valuer les effets des soft skills. \u00c0 condition qu\u2019elles soient bien construites, elles permettent de quantifier des perceptions qui influencent directement la performance collective.<\/p>\n\n\n\n<p>Des indicateurs tels que :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>sentiment de reconnaissance,<\/li>\n\n\n\n<li>clart\u00e9 des objectifs,<\/li>\n\n\n\n<li>qualit\u00e9 du feedback manag\u00e9rial,<\/li>\n<\/ul>\n\n\n\n<p>peuvent \u00eatre suivis dans le temps. Une progression r\u00e9guli\u00e8re sur ces dimensions est souvent associ\u00e9e \u00e0 une meilleure coordination et \u00e0 une baisse des frictions internes.<\/p>\n\n\n\n<p>Selon une \u00e9tude men\u00e9e par PwC, <strong>67 % des salari\u00e9s<\/strong> estiment que la qualit\u00e9 de la relation avec leur manager influence directement leur implication au travail. Les formations soft skills orient\u00e9es management agissent pr\u00e9cis\u00e9ment sur ce levier.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Isoler l\u2019effet r\u00e9el de la formation dans un contexte complexe<\/strong><\/h2>\n\n\n\n<p>L\u2019un des d\u00e9fis majeurs consiste \u00e0 distinguer ce qui rel\u00e8ve r\u00e9ellement de la formation de ce qui d\u00e9pend d\u2019autres variables : changements organisationnels, nouveaux outils, \u00e9volution du march\u00e9.<\/p>\n\n\n\n<p>Certaines entreprises utilisent des groupes t\u00e9moins. Une partie des \u00e9quipes suit la formation, l\u2019autre non, sur une p\u00e9riode donn\u00e9e. Les diff\u00e9rences observ\u00e9es entre les deux groupes permettent d\u2019attribuer plus clairement les \u00e9volutions constat\u00e9es.<\/p>\n\n\n\n<p>Des \u00e9tudes men\u00e9es dans le secteur industriel montrent que les \u00e9quipes ayant b\u00e9n\u00e9fici\u00e9 d\u2019une formation comportementale cibl\u00e9e affichent une am\u00e9lioration de <strong>15 \u00e0 20 %<\/strong> sur certains indicateurs relationnels, l\u00e0 o\u00f9 les groupes non form\u00e9s restent stables.<\/p>\n\n\n\n<p>A LIRE AUSSI <a href=\"https:\/\/www.e-works.fr\/blog\/pourquoi-certaines-politiques-de-bonus-ne-motivent-pas-vos-salaries\/\">Pourquoi certaines politiques de bonus ne motivent pas vos salari\u00e9s ?<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Relier soft skills et performance collective<\/strong><\/h2>\n\n\n\n<p>Les soft skills ne s\u2019expriment pas seulement au niveau individuel. Leur valeur appara\u00eet souvent \u00e0 l\u2019\u00e9chelle du collectif. Une meilleure coop\u00e9ration r\u00e9duit les doublons, acc\u00e9l\u00e8re la prise de d\u00e9cision et am\u00e9liore la qualit\u00e9 globale du travail.<\/p>\n\n\n\n<p>Dans les projets transverses, les entreprises constatent que les \u00e9quipes form\u00e9es aux comp\u00e9tences relationnelles respectent davantage les d\u00e9lais et r\u00e9duisent les reprises de travail. Une enqu\u00eate men\u00e9e aupr\u00e8s de chefs de projet europ\u00e9ens indique une diminution moyenne de <strong>18 % des retards<\/strong> apr\u00e8s des programmes ax\u00e9s sur la communication et la coordination.<\/p>\n\n\n\n<p>Ces donn\u00e9es montrent que la performance ne d\u00e9pend pas uniquement des comp\u00e9tences techniques, mais aussi de la mani\u00e8re dont elles sont mobilis\u00e9es ensemble.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les formations en soft skills occupent une place de plus en plus visible dans les plans de d\u00e9veloppement des entreprises. Communication, leadership, gestion du stress<\/p>\n","protected":false},"author":17,"featured_media":14383,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[57],"tags":[],"class_list":["post-14378","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-formation-web"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Comment mesurer l\u2019impact direct des formations soft skills sur la performance ?<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.e-works.fr\/blog\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment mesurer l\u2019impact direct des formations soft skills sur la performance ?\" \/>\n<meta property=\"og:description\" content=\"Les formations en soft skills occupent une place de plus en plus visible dans les plans de d\u00e9veloppement des entreprises. Communication, leadership, gestion du stress\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.e-works.fr\/blog\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\/\" \/>\n<meta property=\"og:site_name\" content=\"Blog E-Works\" \/>\n<meta property=\"article:published_time\" content=\"2025-12-30T23:32:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-30T23:32:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.e-works.fr\/blog\/wp-content\/uploads\/2025\/12\/Comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance-.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Sara Duchesne\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sara Duchesne\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\\\/\"},\"author\":{\"name\":\"Sara Duchesne\",\"@id\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/#\\\/schema\\\/person\\\/92dd26bb8c459fbb7c959882c578b39a\"},\"headline\":\"Comment mesurer l\u2019impact direct des formations soft skills sur la performance ?\",\"datePublished\":\"2025-12-30T23:32:40+00:00\",\"dateModified\":\"2025-12-30T23:32:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\\\/\"},\"wordCount\":975,\"commentCount\":0,\"image\":{\"@id\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/Comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance-.jpg\",\"articleSection\":[\"Formation Web\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\\\/\",\"url\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\\\/\",\"name\":\"Comment mesurer l\u2019impact direct des formations soft skills sur la performance ?\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/Comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance-.jpg\",\"datePublished\":\"2025-12-30T23:32:40+00:00\",\"dateModified\":\"2025-12-30T23:32:44+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/#\\\/schema\\\/person\\\/92dd26bb8c459fbb7c959882c578b39a\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/Comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance-.jpg\",\"contentUrl\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/wp-content\\\/uploads\\\/2025\\\/12\\\/Comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance-.jpg\",\"width\":1200,\"height\":675,\"caption\":\"Comment mesurer l\u2019impact direct des formations soft skills sur la performance\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Formation Web\",\"item\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/category\\\/formation-web\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Comment mesurer l\u2019impact direct des formations soft skills sur la performance ?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/#website\",\"url\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/\",\"name\":\"Blog E-Works\",\"description\":\"Emploi dans le Webmarketing et le e-Commerce\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/#\\\/schema\\\/person\\\/92dd26bb8c459fbb7c959882c578b39a\",\"name\":\"Sara Duchesne\",\"url\":\"https:\\\/\\\/www.e-works.fr\\\/blog\\\/author\\\/sara\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Comment mesurer l\u2019impact direct des formations soft skills sur la performance ?","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.e-works.fr\/blog\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\/","og_locale":"fr_FR","og_type":"article","og_title":"Comment mesurer l\u2019impact direct des formations soft skills sur la performance ?","og_description":"Les formations en soft skills occupent une place de plus en plus visible dans les plans de d\u00e9veloppement des entreprises. Communication, leadership, gestion du stress","og_url":"https:\/\/www.e-works.fr\/blog\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\/","og_site_name":"Blog E-Works","article_published_time":"2025-12-30T23:32:40+00:00","article_modified_time":"2025-12-30T23:32:44+00:00","og_image":[{"width":1200,"height":675,"url":"https:\/\/www.e-works.fr\/blog\/wp-content\/uploads\/2025\/12\/Comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance-.jpg","type":"image\/jpeg"}],"author":"Sara Duchesne","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"Sara Duchesne","Dur\u00e9e de lecture estim\u00e9e":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.e-works.fr\/blog\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\/#article","isPartOf":{"@id":"https:\/\/www.e-works.fr\/blog\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\/"},"author":{"name":"Sara Duchesne","@id":"https:\/\/www.e-works.fr\/blog\/#\/schema\/person\/92dd26bb8c459fbb7c959882c578b39a"},"headline":"Comment mesurer l\u2019impact direct des formations soft skills sur la performance ?","datePublished":"2025-12-30T23:32:40+00:00","dateModified":"2025-12-30T23:32:44+00:00","mainEntityOfPage":{"@id":"https:\/\/www.e-works.fr\/blog\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\/"},"wordCount":975,"commentCount":0,"image":{"@id":"https:\/\/www.e-works.fr\/blog\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\/#primaryimage"},"thumbnailUrl":"https:\/\/www.e-works.fr\/blog\/wp-content\/uploads\/2025\/12\/Comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance-.jpg","articleSection":["Formation Web"],"inLanguage":"fr-FR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.e-works.fr\/blog\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.e-works.fr\/blog\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\/","url":"https:\/\/www.e-works.fr\/blog\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\/","name":"Comment mesurer l\u2019impact direct des formations soft skills sur la performance ?","isPartOf":{"@id":"https:\/\/www.e-works.fr\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.e-works.fr\/blog\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\/#primaryimage"},"image":{"@id":"https:\/\/www.e-works.fr\/blog\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\/#primaryimage"},"thumbnailUrl":"https:\/\/www.e-works.fr\/blog\/wp-content\/uploads\/2025\/12\/Comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance-.jpg","datePublished":"2025-12-30T23:32:40+00:00","dateModified":"2025-12-30T23:32:44+00:00","author":{"@id":"https:\/\/www.e-works.fr\/blog\/#\/schema\/person\/92dd26bb8c459fbb7c959882c578b39a"},"breadcrumb":{"@id":"https:\/\/www.e-works.fr\/blog\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.e-works.fr\/blog\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.e-works.fr\/blog\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\/#primaryimage","url":"https:\/\/www.e-works.fr\/blog\/wp-content\/uploads\/2025\/12\/Comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance-.jpg","contentUrl":"https:\/\/www.e-works.fr\/blog\/wp-content\/uploads\/2025\/12\/Comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance-.jpg","width":1200,"height":675,"caption":"Comment mesurer l\u2019impact direct des formations soft skills sur la performance"},{"@type":"BreadcrumbList","@id":"https:\/\/www.e-works.fr\/blog\/comment-mesurer-limpact-direct-des-formations-soft-skills-sur-la-performance\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.e-works.fr\/blog\/"},{"@type":"ListItem","position":2,"name":"Formation Web","item":"https:\/\/www.e-works.fr\/blog\/category\/formation-web\/"},{"@type":"ListItem","position":3,"name":"Comment mesurer l\u2019impact direct des formations soft skills sur la performance ?"}]},{"@type":"WebSite","@id":"https:\/\/www.e-works.fr\/blog\/#website","url":"https:\/\/www.e-works.fr\/blog\/","name":"Blog E-Works","description":"Emploi dans le Webmarketing et le e-Commerce","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.e-works.fr\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Person","@id":"https:\/\/www.e-works.fr\/blog\/#\/schema\/person\/92dd26bb8c459fbb7c959882c578b39a","name":"Sara Duchesne","url":"https:\/\/www.e-works.fr\/blog\/author\/sara\/"}]}},"_links":{"self":[{"href":"https:\/\/www.e-works.fr\/blog\/wp-json\/wp\/v2\/posts\/14378","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.e-works.fr\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.e-works.fr\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.e-works.fr\/blog\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.e-works.fr\/blog\/wp-json\/wp\/v2\/comments?post=14378"}],"version-history":[{"count":2,"href":"https:\/\/www.e-works.fr\/blog\/wp-json\/wp\/v2\/posts\/14378\/revisions"}],"predecessor-version":[{"id":14384,"href":"https:\/\/www.e-works.fr\/blog\/wp-json\/wp\/v2\/posts\/14378\/revisions\/14384"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.e-works.fr\/blog\/wp-json\/wp\/v2\/media\/14383"}],"wp:attachment":[{"href":"https:\/\/www.e-works.fr\/blog\/wp-json\/wp\/v2\/media?parent=14378"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.e-works.fr\/blog\/wp-json\/wp\/v2\/categories?post=14378"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.e-works.fr\/blog\/wp-json\/wp\/v2\/tags?post=14378"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}