Data Analyst (F/H) - Cleverconnect

As a Data Analyst, you will develop insights and reports within our Products for our customers to drive their decisions. You will work with the Product team to set KPIs, build dashboards, unlock insights to improve our product, and evaluate the effectiveness of current strategies. You will also work closely with the Data Engineering teams to help shape our data infrastructure and drive the business forward.

Responsibilities :

* Develop KPIs, reports, and dashboards using BI/data visualization tools

* Perform and communicate impactful analyses, using SQL and Python to improve the customer experience and equip Client Services and influence Product roadmap

* Analyze Product usage to uncover opportunities and improve user satisfaction

* Understand business needs and applying contextual knowledge in order to scope data requests, synthesize insights, and recommend solutions

* Handle ad hoc reporting and analytics requests for Marketing, while addressing long-term needs and driving insights for our customers, and leveraging our data ecosystem.

* Partner with the Client Services and Product teams

* Partner with the Data Engineering team in pursuit of better data modeling and data quality

* 2+ years of experience as a data analyst, BI consultant, or in a relevant field

* Hands-on experience working with large datasets to transform data to meaningful insights
* SQL experience and a proven experience of analytical programming (Python, R)
* Experience with dashboarding/BI tools like Tableau, Looker, Qlik, PowerBI
* You have the technical proficiency to perform data extraction, cleaning and analysis
* Strong desire to learn
* Statistical proficiency (e.g. A/B testing, regression analysis)
* You are creative, curious and unafraid to test & learn, highly detail-orientated and adaptable
* You are an excellent communicator who can translate learnings to a broad range of stakeholders, both technical and non-technical, including Clients
* Bachelor's degree in a quantitative or logic-driven discipline
* Preferred: Experience with statistics